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REFUND POLICY
All refund requests must be submitted in writing via email to camps@jillkramer.com. Please include the camp name and date, as well as the athlete’s name in the email.

We realize sometimes mistakes are made during registration. If you contact us within 24 hours after the camp was purchased, we will issue you a 100% refund.

Requests made at least 14 prior to camp date: If you paid $300 or more for the camp there is a $150 non-refundable deposit. You will receive a refund for the remainder of the actual paid registration fee. If you paid less than $300 for the camp – 70% of the price of the camp is refundable and rest is kept for admin fees.

Requests made with less than 1 week (7 days) notice from the camp date: There will be no refunds for any camps when requests are made with less than 1 week notice.

INJURY REFUNDS and REFUNDS TRANSFER DUE TO INJURY
In case the camper is hurt and cannot be physically active the following rules apply. 
If notice is given at least 10 days prior to camp with a signed doctor’s note: We will refund 100% of the camp fee or the amount paid already to be used towards other 2021 Jill Kramer Volleyball Camps at TCU.
 If notice is given with less than 10 days notice (and before the camp begins): We will refund 75% of the camp fee or the amount paid already to be used towards other 2021 Jill Kramer Volleyball Camps at TCU. All requests for injury refunds & transfers must be emailed to camps@jillkramer.com and MUST be accompanied with a doctor’s note. No refunds or transfers will be issued if notice is not received prior to the start of the camp. Illnesses and documented family emergencies will also apply to this portion of the policy.

CAMP TRANSFER AND CHANGE POLICY
All camp changes must be requested at least 3 days prior to commuter camps/day clinics and at least 10 days prior to overnight camps. No changes will be granted within 3 days of commuter camp/clinic start or 10 days prior to overnight camps. Some changes may not be possible – ie. if lodging is not available for the camp, etc. Changes will only be made if the camp you want to switch to is not full and of equal or lesser value than the camp(s) already purchased. 


CAMP DISCOUNTS TCU
Employee Discount – Children of TCU employees receive a 20% discount off of all July 2020 Jill Kramer Volleyball Camps. To receive the discount, sign up online, then email us at camps@jillkramer.com from a tcu.edu email account with the subject line “TCU employee discount”. We will credit back 20% to your credit card at the time of purchase.

Please follow Jill Kramer Volleyball Camps Instagram and Twitter accounts for all other discounts.

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